Menu

Visitor's FAQ & COVID Guidelines

Can I picnic at the winery?
We have a wonderful selection of food and drinks available for you at our restaurant, Rustic and during the season, at the Pool Cafe.  Because of this, we ask that you do not bring outside food & beverages to the winery, pool or restaurants.  

Does the winery accommodate pets?
We are unable to invite pets inside the winery gates (including our pool area), with the exception of service animals. If you are traveling with a pet, please know it can’t stay in your car. Our parking lot has limited shade and on warm days your car will get very hot, very fast.

Our group is arriving in a bus or limo. Where is there parking for larger vehicles?
There is a bus bay located on the east perimeter of the parking lot for buses and limos. Your driver may drop you off in our designated loading and unloading area near the grand staircase before continuing forward and parking in the bus bay. 

Is the Pool Cafe only for guests using the pool?
All of our winery guests are welcome to dine or get a drink at our Pool Cafe.  You can see the hours and menu by clicking here.

Before your visit, please review the following COVID guidelines:

We thank you for your compliance with the regulations established by Sonoma County, the State of California, and the Center for Disease Control. 

RESERVATIONS
During this time, all experiences are by reservation only.  Due to the need to social distance, seating is limited, so reservations in advance are recommended. For tasting and dining reservations, please call us at (707) 857-1471.  For pool reservations, please click here to review availability.  

There are state and local guidelines regarding gatherings. As a result, we ask you limit your party to 6 guests or fewer. In addition, your party must be comprised of three households or fewer. We may be unable to seat your entire party at one table and may need to stagger your appointment times. During your tasting and dining experience, we cannot allow you to move between tables or congregate throughout the property.

POLICY FOR YOUR VISIT
We will be limiting the number of guests at any given time to ensure adherence to social distancing practices. All guests agree to follow all safety protocols and precautions required by the winery. All guests acknowledge their obligation to enter the winery premises only if they are experiencing no COVID-19 symptoms identified by the Centers for Disease Control and the California Department of Public Health and have not had a fever or felt feverish without the use of medication in the last 72 hours prior to their visit.

For the safety of our visitors and staff, we will require that face masks be worn by all guests during your visit as you transition through the property before and after your experience. Only while you are seated, the wearing of face masks will not be required. Visitors are asked to bring their own face masks. Without a face mask, we will not be able to accommodate your visit.

SAFETY PROTOCOLS
To assure that we provide the best possible safe and secure environment for your visit, our staff has taken the following measures:

  • All of our staff are required to wear face masks while working with guests or in close proximity to co-workers.
  • All of our staff are required to wear gloves in the recovery of our tasting locations.
  • We have rearranged our furnishings and tasting areas to assure a minimum of 6-feet of social distancing between seated tasting areas.
  • All high-contact surfaces will be cleaned and sanitized between each reservation. This includes tables, chairs, glassware, and other touch points. Disposable menus will be provided for single use.
  • Common areas like restrooms, staircase railings, door handles, and other high usage areas and fixtures will be cleaned and sanitized regularly throughout the day.
  • Staff will also be screened before each shift to assure they are fit to work.

Please note that we will continue to modify our policies as the circumstances or the guidelines established by Sonoma County and the State of California change.  Please continue to regularly check our website to review. We reserve the right to refuse access or service to customers who (1) display any symptoms consistent with COVID-19; (2) fail to comply with our social distancing protocols; and/or (3) fail to wear a face mask.

 

THE FAMILY COPPOLA HOMEPAGE